FAQs
1. What is Zenyh?
Zenyh is a brand dedicated to providing premium relaxation and sleep products to help you unwind and achieve a restful sleep experience.
2. How can I contact Zenyh?
For any inquiries, you can reach us via email at info@zenyh.com. Our team is here to assist you with any questions or concerns.
3. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options to make your shopping experience convenient and safe.
4. How long does shipping take?
Orders are processed within 1-2 business days, and delivery typically takes 10-14 business days, depending on your location.
5. Can I track my order?
Yes, you will receive a tracking number via email once your order is shipped, allowing you to monitor its progress.
6. What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, please contact us at info@zenyh.com for return instructions.
7. Do you ship internationally?
Yes, we ship to all countries around the world. Shipping fees and delivery times may vary depending on the destination.
8. How can I stay updated on new products and offers?
Subscribe to our newsletter at the bottom of our website to receive the latest news, exclusive offers, and updates.
9. Are your products eco-friendly?
We are committed to sustainability and strive to offer products that are both effective and environmentally friendly.
10. Do you offer discounts for bulk orders?
Yes, we offer discounts on bulk orders. Please contact us at info@zenyh.com for more details.
11. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at info@zenyh.com. We will do our best to accommodate your request if the order has not yet been processed.
12. What if my product arrives damaged?
If your product arrives damaged, please contact us immediately at info@zenyh.com with your order number and photos of the damage. We will assist you in resolving the issue promptly.